Terms of service

English version below

General conditions of Sale

PREMISE
The Seller is particularly attentive to the needs and expectations of the users of this e-commerce site and hopes that they will always be satisfied with the purchases made through this portal.

For this reason, it provides them, through these general conditions of sale (GCS), with suitable information in relation to all the aspects that regulate the purchase, through telematic methods, of the products presented on the Site, in compliance with the provisions of Legislative Decree no. .Lgs. 6/9/2005, n. 206 ("Consumer Code"), as amended by Legislative Decree 21/2/2014, n. 21, implementing the European directive 2011/83 / EU, which, in turn, modified the previous European directives 93/13 / EEC and 1999/44 / EC, repealing the European directives 85/577 / EEC and 97/7 /THERE IS.

These GCS, therefore, constitute an integral and essential part of the Purchase Agreement for any Goods made through this site and the forwarding of an Order by the Customer implies their acceptance.
Therefore, when submitting a purchase order for an asset through the Site, the Customer adheres to these GCS, and agrees to be legally bound to comply with the terms and conditions indicated below.

DEFINITIONS

Seller: means the third party legal entity independent of the Company, well identified on the Site and in the Platform, which uses the Site and the domain name and which offers the Asset to the public for sale through the Platform itself.

The Seller, therefore, is solely responsible for the correct execution of the sale of the Good to the Customer, and has declared that he is the legitimate owner of the Property offered for sale, that it complies with current Italian and European legislation, and that he is legitimated to carry out electronic commerce activities.

Site: means this website on which the Platform operates.

Platform: means the electronic commerce platform operating on the Site and accessible through the same, through which the Seller is technically authorized to sell the Goods. Access to the Platform is free for customers and in general for any user.

Good: means the product and / or service offered for sale by the Seller through the Platform.

Customer: means the natural person of age or legal entity registered on the Site who, by placing the Order, proposes to the Seller to purchase the Goods through the Site and pay the price through the Platform accessible through the Site itself. If the customer is a consumer referred to in art. 3, co. 1 of the Consumer Code (Consumer Code), the same is subject to all the provisions of greater protection provided therein.

Order: means the proposal to purchase an asset forwarded by the Customer to the Seller through the Site and the Platform, which the Seller can accept by giving specific notice to the Customer.

Contract: means the sales contract relating to an asset, which the customer concludes directly with the seller as a result of placing the order, its communication of acceptance by the seller and payment of the relative price.

Consumer Code (COd. Cons.): means the Legislative Decree 6/9/2005, n. 206.

General Conditions of Sale (CGV): these terms and conditions, published on this Site, of which the Customer can view and print a copy, have as their object the sale of the Goods by the Seller to the Customer.

Each purchase of Goods made through this Site and the electronic commerce platform is governed by this document, and is configured as a distance sale pursuant to Articles. 51 and ss. of the Consumer Code.

Purchase voucher or coupon: means a legitimation document that can be purchased by the Customer on the Site through the Platform and downloaded and saved in electronic form and / or printed in paper form, equipped with a unique identification code, which gives the Customer the right to purchase goods or to use the services of his choice at the Seller's physical headquarters or shop, for an equivalent value indicated in the voucher itself.

PROCEDURE FOR PURCHASING THE GOOD

The process of purchasing an asset consists of the following steps:

2.1. Customer identification: the Customer must register on this Site by entering his / her personal details (personal identification data, physical and telephone number and any other information that may be requested) and give the Seller a valid consent to their processing and their communication to the carrier (courier) and to any third parties for the purposes referred to in these general conditions of sale.

2.2. Compilation of the Order form: the Customer must carefully read and fill out the Order form in electronic format on this Site.

The Order form will indicate in detail, in a clear and easily understandable way, before its confirmation by the Customer:

a) the essential characteristics of the Good offered for sale by the Seller through the Platform;

b) the identification data and physical contact details of the Seller (in the case of a sole proprietorship, firm; in the case of a company, company name or company name; physical address of the main office and / or any secondary offices; telephone and fax numbers; e-mail; any specific address to which complaints should be addressed, name of any contact persons);

c) the quantity of the Good covered by the Order;

d) the total price of the Property (including all applicable taxes and duties);

e) the delivery costs of the Goods (with any additional costs).

f) the methods, address and expected date for delivery of the asset, in any case not exceeding 30 (thirty) days from the date of conclusion of the Contract;

g) the request for acknowledgment and acceptance of the General Conditions of Sale by the Customer;

h) the request for acknowledgment and acceptance of the conditions established for the exercise of the right of withdrawal by the Customer, as well as the methods, costs and times for returning the Goods and the relative reimbursement of the Price already paid (where applicable) ;

i) any request to issue a commercial invoice;

l) the total price of the Order (including taxes, duties and shipping costs);

m) the payment method chosen by the Customer among those expressly indicated on the Site and provided by the Platform;

n) all information on any assistance services or commercial guarantees provided, including the legal guarantee of conformity of the Asset, where applicable;

o) information regarding the existence of any right of withdrawal, including the conditions, terms and procedures for exercising this right.

At the end of the completion of the Order form, the Customer may, before placing the Order, print or save it in electronic format.

2.3. Submission of the Order form and payment of the price: The Customer will forward the Order form in the manner point and click, or by selecting a virtual button on the Site showing in a clear and legible way the words "order and pay", or other similar action involving the explicit recognition, by the Customer, of the fact that placing the Order implies the he is obliged to pay the price.

Payment of the total price of the Order is an essential condition for the Contract to be concluded and the order to be processed.

Once the order has been forwarded and the price paid, the Customer will receive, within the strictly necessary technical times, by e-mail, a communication confirming the acceptance of the Order by the Seller and the payment of the price, containing the summary of the contents of the Order itself.

2.4. Conclusion of the Contract: the contract between the Customer and the Seller will be deemed concluded with the receipt by the Customer of the notice of acceptance of the Order by the Seller and the payment of the relative price.
2.5. Archiving of the Order: The Order form will be archived in the Platform database for the period of time necessary for the execution of the same and in any case within the terms of the law.

2.6. Refusal to execute the Order and refund of the Price: The Seller may refrain from executing the Order submitted by the Customer if the identification data entered by the Customer in the Order form are incomplete or incorrect. If this happens, the Customer will be informed, within the strictly necessary technical times, by e-mail, of the reasons for the failure to conclude the Contract, and will receive a full refund of any Price already paid according to the times and methods provided for in the following art. 8.

2.7. Unavailability of the Good: If, for any reason, the Good is no longer available from the Seller, the latter may temporarily suspend the execution of the Order, by contacting the Customer, by e-mail, within 5 (five) working days following the submission of the order form. The Seller will provide the Customer with all the information regarding the expected times for restocking and delivery of the Good and may also offer the same a Good with equivalent characteristics and value to replace the unavailable Good.

In this case, the Customer has the right to withdraw from the contract and cancel the Order, rejecting any alternative proposal received from the Seller. If the payment of the Price has already been made, the Customer will receive a full refund of the sums paid according to the times and methods provided for in the following art. 8.

3. SHIPPING AND DELIVERY OF THE GOOD

3.1. Unless otherwise agreed in writing between the Customer and the Seller, the latter is obliged to deliver the Goods to the Customer without undue delay, and in any case no later than 30 (thirty) calendar days from the date of conclusion of the Contract, as provided for by art. 61 of the Consumer Code.

The delivery costs of the Goods, where present, are fully charged to the Customer, and vary according to the weight and volume of the Goods, the delivery location and the selected accessory services.

During the process of completing the Order and before the forwarding of the same by the Customer and the conclusion of the Contract, the Customer is informed, in a clear and understandable way, of all the costs and shipping and delivery costs relating to the Asset object of the 'Order.

If, in exceptional cases, it is not possible to calculate the delivery costs in advance, the Customer will receive clear evidence of this before placing the order and concluding the Contract.

3.2. The shipment of the Goods will be carried out by carrier (courier) or in any case through a third-party shipping company with respect to the Company and the Seller, which will be indicated on the Site and in the Platform at the time of completing the Order and before its forwarding, together with the conditions of transport applied, unless otherwise indicated which will be communicated to the Customer in the Order Confirmation.
By placing the order, the Customer declares to have read and accepted the same.

3.3. The Goods can be delivered throughout the Italian territory to the address indicated by the Customer in the Order form. Shipments cannot be addressed to post office boxes and post office.

In the event that the Customer is unavailable upon delivery of the Goods, the Customer will have 30 (thirty) days to proceed to collect the Goods at his own expense at the Seller's physical headquarters. After this period, the Seller may withhold the Goods and the Customer will lose the right to a refund of the amounts paid.

The Customer, at the same time as the delivery of the Goods, must verify the integrity of the same and in case of defects report them to the Seller within 24 hours of receipt of the package.

3.4. The delivery obligation is considered fulfilled by transferring the material availability or in any case the control of the Asset to the Customer.

3.5. However, the Customer is not burdened by the burden of granting the additional term referred to above, if:
a) the Seller has expressly refused to deliver the Goods, or;

b) compliance with the deadline agreed by the parties for the delivery of the asset must be considered essential, taking into account all the circumstances that accompanied the conclusion of the contract, or;

c) the Customer has informed the Seller in writing, before the conclusion of the contract, that delivery by or on a specified date is to be considered essential.

3.6. If the Customer does not receive the Goods within the agreed term or within the term referred to in paragraph 3.1., The Customer has the right to terminate the contract, without prejudice to the right to compensation for damages. In this case, the same is entitled to reimbursement of all sums paid in execution of the contract.

4. COLLECT IN STORE

4.1. Without prejudice to the purchase procedure provided for by the previous art. 2, the Customer has the possibility, if indicated, to collect the Goods directly from the physical headquarters and / or the Seller's shop, at his own expense and without delivery costs, by making an express request in the Order form.

4.2. To collect the Goods, the Customer must present their identity document (or possibly that of the person who made the purchase), together with the print of the e-mail communication certifying the Order confirmation, no later than 30 ( thirty) calendar days from the date of receipt of the notice of acceptance of the Order.

4.3. In this case, the deadline for withdrawal referred to in the following art. 7, if existing, will start from the day of actual taking over of the Good by the Customer, or from the day on which the Customer should have taken the Good for delivery pursuant to the previous paragraph.

4.4. If the Customer does not collect the Goods at the physical headquarters and / or the Seller's shop within 30 (thirty) calendar days from the date of receipt of the communication of acceptance of the Order, the Seller will be exempted from the obligation to deliver the Goods. and / or guarantee its availability.

5. SELLER'S GUARANTEES

5.1. The Seller is solely responsible for the execution of the sale contract of the Goods concluded with the Customer.

5.2. The Seller is the owner of the Property on sale, of which he guarantees the authenticity, legitimate origin and compliance with the information published on the Platform.

However, the images and colors of the Property may not fully correspond to the real ones; in fact, the images have a purely indicative function.

5.3. The Seller is responsible for the legitimacy and conformity of the Good offered for sale with respect to current Italian and European regulations.

5.4. The Seller declares to be in possession of all the requisites provided for by the regulations in force, both in relation to the authorizations for carrying out the trade, also in electronic form, and in terms of distance selling.

5.5. The Seller, in the event of a proven lack of conformity of the Goods, within the time limits established by current legislation, will be required to restore conformity of the same at no additional cost for the Customer.

6. PRICE AND METHOD OF PAYMENT

6.1. The price of the asset is expressed in Euros and may be subject to change and update over time.

The sale price is that indicated in the Order form and is inclusive of all applicable taxes and duties.

The total price of the Order also includes delivery costs and any costs for accessory services chosen by the Customer, appropriately distinct and detailed.

6.2. In the event of a material error in the indication of the price, which is manifestly negligible compared to the value of the asset, the Seller will have the right to rectify the same before delivery of the asset. If the Customer communicates that he does not accept to pay the adjusted price, the sales contract will be considered terminated and the price, if already paid, will be returned to the Customer.

6.3. To pay the total price of the Order, the Customer can select, when completing the Order, one of the following systems chosen by the Seller: bank transfer (IBAN code indicated in the order form) and / or Payment cards .

6.4. If payment by Payment Card is chosen, the Customer will be redirected to the electronic payment platform and from here will have to enter the data necessary to complete the transaction.

This information will never be stored, not even temporarily, on the Platform and will be used exclusively to complete the purchase transaction or to report any fraud committed on the Platform to the Police Forces.

6.5. In relation to the payment system chosen by the Customer, no responsibility can be attributed to either the Company or the Seller in the event of inefficiencies or temporary non-functioning of the payment platforms referred to in paragraph 6.4. that comes before.

General conditions of Sale

PREMISE
The Seller is particularly attentive to the needs and expectations of users of this e-commerce site and hopes that they willalways be satisfied with the purchases made through this portal.

For this reason it provides them, through these general conditions of sale (GCS), with appropriate information in relation to all the aspects that regulate the purchase, through telematic methods, of the products presented on the Site, in compliance with the provisions of Legislative Decree no. .Lgs. 6/9/2005, n. 206 ("Consumer Code"), as amended by Legislative Decree 21/2/2014, n. 21, implementing the European directive 2011/83 / EU, which, in turn, modified the previous European directives 93/13 / EEC and 1999/44 / EC, repealing the European directives 85/577 / EEC and 97/7 / THERE IS .

These GCS, therefore, constitute an integral and essential part of the Purchase Agreement for any Goods made through this site and the forwarding of an Order by the Customer implies their acceptance.
Therefore, when submitting a purchase order for an asset through the site, the customer adheres to these GCS, and agrees to be legally bound to comply with the terms and conditions indicated below.

DEFINITIONS

Seller: means the third party and independent legal entity with respect to the Company, well identified on the Site and in the Platform, who uses the Site and the domain name and who offers the Good to the public for sale through the Platform itself.

The Seller, therefore, is solely responsible for the correct execution of the sale of the Goods to the Customer, and has declared that he is the legitimate owner of the Goods offered for sale, that it complies with current Italian and European legislation, and that he is legitimated to carry out electronic commerce activities.

Site: this website is meant on which the Platform operates.

Platform: means the electronic business platform operating on the Site and accessible through the same, through which the Seller is technically authorized to sell the Goods. Access to the Platform is free for customers and in general for any user.

Well: it means the product and / or service offered for sale by the Seller through the Platform.

Customer: means the natural person of age or legal entity registered on the Site who, by submitting the Order, proposes to the Seller to purchase the Goods through the Site and to pay the price through the Platform accessible through the Site itself. If the customer is a consumer referred to in art. 3, co. 1 of the Consumer Code (Consumer Code), the same is subject to all the provisions of greater protection provided therein.

Order: means the proposal to purchase an Asset forwarded by the Customer to the Seller through the Site and the Platform, which the Seller can accept by giving specific notice to the Customer.

Contract: means the sales contract relating to an Asset, which the Customer concludes directly with the Seller as a result of placing the Order, its communication of acceptance by the Seller and payment of the relative price.

Consumer Code (Consumer Code): means the Legislative Decree 6/9/2005, n. 206.

General Conditions of Sale (GCS): these terms and conditions, published on this Site, which the Customer can view and print a copy of, which have as their object the sale of the Goods by the Seller to the Customer, are meant.

Purchase voucher or coupon: means a legitimation document that can be purchased by the Customer on the Site through the Platform and downloaded and saved electronically and / or printed in paper form, equipped with a unique identification code, which it attributes to the Customer, the right to purchase goods or to use services of his choice at the Seller's physical headquarters or shop, for an amount indicated in the voucher itself.

PROCEDURE FOR PURCHASING THE GOOD

The process of purchasing an asset consists of the following steps:

2.1. Customer identification: the Customer must register on this Site by entering his / her personal details (personal identification data, physical and telephone number and any other information requested) and give the Seller a valid consent to their processing and their communication to the carrier (courier ) and to any third parties for the purposes referred to in these general conditions of sale.

2.2. Compilation of the Order form: the Customer must carefully read and fill out the Order form in electronic format on this Site.

The Order form will indicate in detail, in a clear and easily understandable way, before its confirmation by the Customer:

a) the essential characteristics of the Good offered for sale by the Seller through the Platform;

c) the quantity of the Good covered by the Order;

d) the total price of the Property (including all applicable taxes and duties);

e) the costs of delivery of the Goods (with any additional costs).

f) the methods, address and expected date for delivery of the Goods, in any case not exceeding 30 (thirty) days from the date of conclusion of the Contract;

g) the request for acknowledgment and acceptance of the General Conditions of Sale by the Customer;

i) any request to issue a commercial invoice;

l) the total price of the Order (including taxes, duties and shipping costs);

m) the payment method chosen by the Customer among those expressly indicated on the Site and provided by the Platform;

n) all information on any assistance services or commercial guarantees provided, including the legal guarantee of conformity of the Asset, where applicable;

o) information regarding the existence of any right of withdrawal, including the conditions, terms and procedures for exercising this right.

At the end of the completion of the Order form, the Customer may, before placing the Order, print or save it in electronic format.

2.3. Submission of the Order form and payment of the price: The Customer will submit the Order form with point and click mode, or by selecting on the Site a virtual button bearing the words "order and pay" clearly and legibly, or other similar action involving the explicit acknowledgment, by the Customer, of the fact that the forwarding of the Order implies the obligation, at his expense, to pay the price.

Payment of the total price of the Order is an essential condition for the Contract to be concluded and the order to be processed.

Once the order has been submitted and the price paid, the Customer will receive, within the strictly necessary technical time, by e-mail, a communication confirming the acceptance of the Order by the Seller and the payment of the price, containing the summary of the contents of the Order itself.

2.5. Archiving of the Order: The Order form will be archived in the Platform database for the period of time necessary for the execution of the same and in any case within the terms of the law.

3. SHIPPING AND DELIVERY OF THE GOOD

3.1. Unless otherwise agreed in writing between the Customer and the Seller, the latter is obliged to deliver the Goods to the Customer without undue delay, and in any case no later than 30 (thirty) calendar days from the date of conclusion of the Contract, as provided for by art. 61 of the Consumer Code.

The delivery costs of the Goods, where present, are fully charged to the Customer, and vary according to the weight and volume of the Goods, the delivery location and the selected accessory services.

During the process of completion of the Order and before the forwarding of the same by the Customer and the conclusion of the Contract, all expenses and costs of shipping and delivery relating to the Goods object of the 'Order.

If, in exceptional cases, it is not possible to calculate the delivery costs in advance, the Customer will receive clear evidence of this before placing the order and concluding the Contract.

3.2. The shipment of the Goods will be carried out by carrier (courier) or in any case through a third party shipping company with respect to the Company and the Seller, which will be indicated on the Site and in the Platform at the time the Order is filled in and before it is forwarded, together with the conditions of transport applied, unless otherwise indicated which will be communicated to the Customer in the Order Confirmation.

By placing the order, the Customer declares to have read and accepted the same.

3.3. The Goods can be delivered throughout the Italian territory to the address indicated by the Customer in the Order form. Shipments cannot be addressed to post office boxes and post office.

In the event that the Customer has become unavailable upon delivery of the Goods, the Customer will have 30 (thirty) days to proceed to collect the Goods at his own expense at the Seller's physical headquarters. After this period, the Seller may withhold the Goods and the Customer will lose the right to a refund of the amounts paid.

The Customer, at the same time as the delivery of the Goods, must verify the integrity of the same and in case of defects report them to the Seller within 24 hours of receiving the package.

3.4. The delivery obligation is considered fulfilled by transferring the material availability or in any case the control of the Asset to the Customer.

3.5. However, the Customer is not burdened by the burden of granting the additional term referred to above, if:

a) the Seller has expressly refused to deliver the Goods, or;

c) the Customer has informed the Seller in writing, before the conclusion of the contract, that delivery by or on a specified date is to be considered essential.

4. COLLECT IN STORE

4.1. Without prejudice to the purchase procedure provided for by the previous art. 2, the Customer has the possibility, if indicated, to collect the Goods directly from the physical headquarters and / or the Seller's shop, at his own expense and without delivery costs, by making an express request in the Order form.

4.2. To collect the Goods, the Customer must present their identity document (or possibly that of the person who made the purchase), together with the print of the e-mail communication certifying the Order confirmation, no later than 30 (thirty) calendar days from the date of receipt of the notice of acceptance of the Order.

5. SELLER'S GUARANTEES

5.1. The Seller is solely responsible for the execution of the sale contract of the Goods concluded with the Customer.

5.2. The Seller is the owner of the Property on sale, of which he guarantees the authenticity, legitimate origin and compliance with the information published on the Platform.

However, the images and colors of the Property may not fully correspond to the real ones; in fact, the images have a purely indicative function.

5.3. The Seller is responsible for the legitimacy and conformity of the Good offered for sale with respect to current Italian and European regulations.

6. PRICE AND METHOD OF PAYMENT

6.1. The price of the asset is expressed in Euros and may be subject to change and update over time.

The sale price is that indicated in the Order form and is inclusive of all applicable taxes and duties.

The total price of the Order also includes delivery costs and any costs for accessory services chosen by the Customer, appropriately distinct and detailed.

6.4. If payment by Payment Card is chosen, the Customer will be redirected to the electronic payment platform and from here will have to enter the data necessary to complete the transaction.

This information will never be stored, not even temporarily, on the Platform and will be used exclusively to complete the purchase transaction or to notify the Police of any fraud committed on the Platform.